A website audit is an independent, comprehensive analysis of your website.
At Netsu we specialize in e-commerce websites, as we are familiar with some nuances and best practices of online trading.
Based on your areas of interest, an e-commerce website audit can cover many different aspects including UX/UI, performance, SEO, operations, and much more.
At the end of our audit, you will receive a report with suggestions and recommendations.
Depending on your needs, your audit can be quite shallow or go more in-depth, including some benchmarking against your competitors’ websites.
As you and your team interact with your website daily, you may overlook issues or friction points that are apparent to new users.
A fresh perspective, especially from professionals experienced in evaluating various websites, can offer invaluable insights.
E-commerce success hinges on continuous website improvement.
However, envisioning enhancements and allocating budget can be challenging.
A comprehensive audit provides concrete examples of areas needing improvement and guides investment decisions.
The audit process varies based on your website and objectives, typically spanning a few days. Initial steps include:
The cost of an e-commerce website audit is determined by you, as you dictate the duration and depth of the audit.
This decision is usually based on two factors:
The two examples here are just indicative. For personalized guidance on the best approach for your needs, feel free to reach out to us.
For a small e-commerce website with minimal complexity, a simple audit may require only a few hours. This typically involves:
An in-depth audit of a complex website necessitates several days to complete. This comprehensive assessment may include:
No, we don’t sell our audit checklist. For two reasons:
If you are interested in doing this by yourself, follow us. We’ll soon publish some tips on how to test your website.
We don’t have a specific industry or sector we specialize in.
Typically, we work with already established small businesses.
We have a good amount of experience with B2B companies, often family owned.
In anything we do at Netsu, we have an informal, hands-on approach. We prefer practice to theory, action to talking. If anyone makes a mistake, we want to focus on finding a solution rather than a culprit.
We see ourselves as part of your team, and we prefer environments were the communication is friendly and open, without politics or grandstanding.
At Netsu, we are platform-agnostic.
We are more experienced in Magento 2 / Adobe Commerce, but we have helped clients with WordPress / WooCommerce and Shopify as well.
As we tent to work on the smaller end of the SMB scale, we typically don’t work with entry-level platforms like Wix or complex enterprise installations.
Usually no, we don’t audit your website code and we don’t inspect anything that needs to be checked by a web developer.
Yet, we have contacts within the industry to be able to provide a comprehensive code audit.
Netsu is a fully remote company, with a team distributed in the UK (Edinburgh), Italy (Milan), and Poland (Poznan).
We recognize the value of meeting in person, but we don’t want to pass over to you any excessive travel costs.
If the chance arises (or if you are happy to cover travel costs), we will be happy to meet in person.
Constant testing of your website is a great way to make sure everything works as intended, and it can often lead to improvements.
Yet, having an external auditor is recommended as you will get an unbiased, fresh and professional opinion.
While we often use project management programs like Jira or Monday.com, this is less likely to be the case for an audit.
Instant messaging, like Slack, can be useful.
We might need to have the occasional video call if we need additional info.
Do you have questions related to e-commerce and can't find your answer? Get in touch for an ad-hoc consultation.
Do you need assistance with managing your e-commerce website development?
Our e-commerce project management service might be right for you!
Do you need help with day-to-day e-commerce website tasks?
Check out our admin support service.